Nagios Support Forum

Posted: **Mon Mar 16, 2020 9:59 am**

Hi

I get the following error
CHECK_VMWARE_API.PL CRITICAL - SOAP request error - possibly a protocol issue: <?xml version="1.0" encoding="UTF-8"?>
<soapenv:Envelope xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/"
xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:xsd="http://www.w3.org/2001/XMLSchema"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<soapenv:Body>

Nagiosxi 5.612
CentOS Linux release 7.7.1908 (Core)
Vmware 6.5

Thanks in advance
d

Posted: **Mon Mar 16, 2020 4:22 pm**

Did this work previously and has now stopped working, or is this the first time you're setting this plugin up?

Your experience looks pretty similar to this:

https://bclary.com/blog/2014/04/17/how- ... sdk-5-5-0/

You may need to downgrade libwww-perl in this case.

Get this file and put it the /tmp folder on the nagios server.

http://search.cpan.org/CPAN/authors/id/ ... 837.tar.gz

If your Nagios server has a route to the internet, you could do that thusly:

Code: Select all

# cd /tmp
# wget http://search.cpan.org/CPAN/authors/id/G/GA/GAAS/libwww-perl-5.837.tar.gz

Run the following as root in the Nagios server to downgrade that module.

Code: Select all

# cd /tmp
# tar xvfz libwww-perl-5.837.tar.gz
#    cd libwww-perl-5.837
#    perl Makefile.PL -l
#    make
#  make install

Let us know if that helps!

--Jeffrey

Posted: **Tue Mar 17, 2020 3:16 am**

I am setting the plugin for the first time. Shall I still need to downgrade the libperl?

Thanks
d

Posted: **Tue Mar 17, 2020 3:22 am**

Yes thanks that procedure did the trick ! Thanks for your help !

Posted: **Tue Mar 17, 2020 7:15 am**

cairnsd wrote:Yes thanks that procedure did the trick ! Thanks for your help !

Great!

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