Installation Issue-NagiosXI

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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gm_rajkumar
Posts: 187
Joined: Tue Feb 28, 2012 7:08 am
Location: CA, USA

Installation Issue-NagiosXI

Post by gm_rajkumar »

install.log
I have installed Nagiosxi in Redhat 5.8 but getting some errors - NO NOM SNAPSHOT FOUND!
ERROR: NagiosQL import appears to have failed - exiting.

Red Hat Enterprise Linux Server Release 5.8 Licensed version with access of all repos.
Gnome Installed
32bit
manually installed nagiosxi
no proxy

here with enclosed the installation.log file to check further on this.

Regards,
Raj.
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scottwilkerson
DevOps Engineer
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Location: Nagios Enterprises
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Re: Installation Issue-NagiosXI

Post by scottwilkerson »

This is an old release, please do the following

Code: Select all

cd /tmp
rm -rf xi-* nagiosxi
wget http://assets.nagios.com/downloads/nagiosxi/xi-latest.tar.gz
tar xzf xi-latest.tar.gz
cd /tmp/nagiosxi
./fullinstall
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gm_rajkumar
Posts: 187
Joined: Tue Feb 28, 2012 7:08 am
Location: CA, USA

Re: Installation Issue-NagiosXI

Post by gm_rajkumar »

Thanks for the update, i would appreciate if you could tell me whether i need to go with these commands or need to go with fresh/clean server.
If no issues go with this current system, how do i clean up the existing older version.
please advise on this.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
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Re: Installation Issue-NagiosXI

Post by scottwilkerson »

If this is a fresh install, it is always best to start with a fresh clean system
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gm_rajkumar
Posts: 187
Joined: Tue Feb 28, 2012 7:08 am
Location: CA, USA

Re: Installation Issue-NagiosXI

Post by gm_rajkumar »

Thanks for the quick response, just wanted to understand. I have already installed but comes with error. In this system, how do i clean up??
It is huge process to do it from fresh install machine, since i m having RHEL licensed it may take huge time to get update and install.

It would be great how to do i go with current setup with this installation, pls suggest.

Regards,
Raj.
mguthrie
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Joined: Mon Jun 14, 2010 10:21 am

Re: Installation Issue-NagiosXI

Post by mguthrie »

At the very least I'd recommend trying the latest tarball. I would recommend clearing both the /tmp/nagiosxi directory and the /tmp/xi-*.tar.gz files as outlined above, and then downloading our latest 2.4 version and running the installer from the beginning. Try running that from the beginning, and if the issues persist, send the full output of the install.log once more. If you run into any problems, please don't make any modifications to the install scripts, just post the log so we know where specifically the failure is.
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