Nagios Support Forum

Hello,

I'm attempting to upgrade my Nagios XI instance from 5.4.13 to 5.6.12. However, the upgrade is failing (log attached). I also experienced issues on my last upgrade (see post https://support.nagios.com/forum/viewto ... 16&t=47882) but somehow the upgrade eventually went though even though it said it was unsuccessful.

Any ideas on what I should try to get this upgrade to go through successfully?

Thanks,
Dave.

Could we get you to try the upgrade from a terminal session following the Manual Download method please:
https://assets.nagios.com/downloads/nag ... ctions.pdf

Thanks for the response. This is my production Nagios instance so I will attempt the Manual Download method after hours over the next day or so. Is there any added risk with upgrading using this method? I need to ensure that if the upgrade fails again that it will continue to operate successfully on the current 5.4.13 version. Thanks again.

Dave Ryan wrote:This is my production Nagios instance so I will attempt the Manual Download method after hours over the next day or so. Is there any added risk with upgrading using this method?

No added risk, actually, I would recommend this.

I've attempted the Manual Download upgrade method however it still failed with a similar error message (Error: Nothing to do). Please see log attached.

Thanks,
Dave.

That is strange it is cutting off like you are getting the error from the you command

Can you run the upgrade as follows and post the results

Please find the log attached which used "bash -x ./upgrade"

Thanks,
Dave.

For some reason your system cannot find the php-imap package

Lets run And then lets see if we can get info on the package

I've executed the commands, please see attached log.

Thanks,
Dave.

it doesn't appear you have the optional channel enabled as it should be on a Nagios XI install