Service test not working correctly

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
dariopalermo
Posts: 48
Joined: Fri Oct 31, 2014 1:13 pm

Service test not working correctly

Post by dariopalermo »

The test button is escaping characters and this is causing issues with checks that have special characters in their arguments (windows performance counters for example).

https://support.nagios.com/forum/viewto ... =6&t=25280

Has anyone a solution to make it works as expected while not breaking up the actual service check?

Bye, Dario
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: Service test not working correctly

Post by ssax »

I wasn't able to get this to work with the Run Check Command button, I created a bug report for this so development can take a look at it:

Code: Select all

NEW TASK ID 15167 created - Nagios XI Bug Report: XI - CCM - Run Check Command bug
I added a counter they can test against to replicate the issue and added link back to this thread.

As a workaround (until development fixes it) you can try to apply config and force the check to see if the check works in the backend.

Thank you
dariopalermo
Posts: 48
Joined: Fri Oct 31, 2014 1:13 pm

Re: Service test not working correctly

Post by dariopalermo »

Yes, I realized that I can just apply the config and see what happens...

Still, the check on the fly ability is nice to have and it's something we customer paid for, so I'd like to see it fixed asap.

bye, Dario
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: Service test not working correctly

Post by ssax »

I have filed an internal bug report, #15167, for this issue. While I don't have an ETA as the schedule is determined by the priority and severity of the bug, the development team at Nagios has been notified of the issue. Thank you for helping us improve our software.
dariopalermo
Posts: 48
Joined: Fri Oct 31, 2014 1:13 pm

Re: Service test not working correctly

Post by dariopalermo »

Thanks.

bye, Dario
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Service test not working correctly

Post by scottwilkerson »

dariopalermo wrote:Thanks.

bye, Dario
No problem

Locking thread
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
Locked