Page 1 of 1

Mass Acknowledge page lists everything...

Posted: Mon Jun 15, 2020 9:52 am
by tbarnett
Before 5.7.0 the Mass acknowledge page presented me with services and hosts with problems. Now it appears to present everything, that is working and not working. I have to scroll through hundreds of devices to find things that have problems that I wan to acknowledge. Can this behavior be set back tot he previous way? thx

Re: Mass Acknowledge page lists everything...

Posted: Mon Jun 15, 2020 5:19 pm
by benjaminsmith
Hi Tom,

Thanks for letting reporting the error you're experiencing. Can you post a screenshot for us? I would like to make sure the behavior you are experiencing matches what I've got on my test system.

Benjamin

Re: Mass Acknowledge page lists everything...

Posted: Thu Jul 02, 2020 7:15 am
by tbarnett
I have attached a shot of what comes up first..

then another shot of a device that needs to be acknowledged.

Before the current version devices not requiring an acknowledgement did not show up on this page.

Tom

Re: Mass Acknowledge page lists everything...

Posted: Thu Jul 02, 2020 10:22 am
by lmiltchev
The issue will be fixed in Nagios XI 5.7.2.

If you wanted to fix this sooner, you could try the following:

1. Make a back of the "queries.inc.php" file:

Code: Select all

cp -p /usr/local/nagiosxi/html/db/queries.inc.php /usr/local/nagiosxi/html/db/queries.inc.php.backup
2. Download the zip file below:
queries.inc.php.zip
3. Unzip the file and place the patched "queries.inc.php" file into the "/usr/local/nagiosxi/html/db" directory, replacing the original one. Make sure the permissions on the new file are the same as the ones of the backup file (queries.inc.php.backup).

Let us know if this helped.

Re: Mass Acknowledge page lists everything...

Posted: Thu Jul 02, 2020 1:30 pm
by tbarnett
That fixed the problem. thanks for your help.

Tom

Re: Mass Acknowledge page lists everything...

Posted: Thu Jul 02, 2020 1:36 pm
by lmiltchev
I am glad I could help! I will be closing this topic now. If you have any further questions/issues, please start a new thread. Thank you!