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dependency error during installation

Posted: Thu Jun 18, 2020 10:09 am
by mon-team
Hello,
i'm trying to install Nagios XI 5.7.1 on a new fresh CentOS 7.8.
The installation fails at the first step on the script checking the pre-requisite.
In some cases the installed libraries are newer that the required one, in other cases they differ for a very very little minor release...
This happens using the 'nagiosxi-deps' repository:

Requires: glibc = 2.17-292.el7
Installed: glibc-2.17-307.el7.1.i686

Requires: php-cli(x86-64) = 5.4.16-48.el7
Available: php-cli-5.4.16-21.el7.x86_64 (rhel-x86_64-server-7)

Do you have any suggestion? The script says to use the --skip-broken option, is it safe? I have to manaully edit the 1-prereqs script to add the option or where can i pass it?

regards
Francesco

Re: dependency error during installation

Posted: Thu Jun 18, 2020 4:44 pm
by ssax
I wouldn't skip-broken as it can cause issues, there's a reason it's failing. Please send us the full upgrade.log file so we can debug further.

Please PM me a copy of your profile as well, you can download it from Admin > System Profile > Download Profile button.

Thank you!