Nagios Support Forum

Is there a way to create a service escalation for all of my service groups only? Meaning no services, only groups.

When I try to make the Service Escalation with a Service Group attached to it only it gives me the following error:

Error: Service escalation host name or description is NULL
Error: Could not register service escalation (config file '/usr/local/nagios/etc/serviceescalations.cfg', starting on line 16)

Any advice would be appreciated.

Have you entered a name and description for that host? Navigate to Configure using the bar on top > click Core Config Manager under Advanced Configuration on the left pane > then click Service Escalations >

What do you see on line 16 of your service escalations file?

If you have a name and description entered for the service group and that still doesn't work, you may want to try rewriting the configuration files.

1. Navigate to Config using the bar on top of XI > click Core Config Manager under Advanced Configuration on the left pane > then click Config File Management under Tools on the left.

• Click Delete Files. ( Don't worry, we can easily rewrite them. )

• Click Write Configs.

• Click Verify Files. If you see any errors, correct them and perform the two previous steps again.

• Click Restart Nagios Core to apply the configuration.