Page 1 of 1

Upgrade Nagiosxi 5.6.10 to 5.7.1 showing pending status

Posted: Wed Jun 24, 2020 11:40 am
by ar0431
I just upgrade Nagiosxi from 5.6.10 to 5.7.1 from GUI. after upgrade everything show in "pending state". Can you help me on this.

Re: Upgrade Nagiosxi 5.6.10 to 5.7.1 showing pending status

Posted: Wed Jun 24, 2020 12:01 pm
by ar0431
I found the following errors in httpd error logs.

[Wed Jun 24 12:00:01.251000 2020] [:error] [pid 15627] [client 10.148.154.11:60650] PHP Warning: Invalid argument supplied for foreach() in /usr/local/nagiosxi/html/includes/dashlets/gauges/gauges.inc.php on line 259, referer: http://vsatmnagios01.tamusa.tamus.edu/n ... PZrvNEXtfg

Re: Upgrade Nagiosxi 5.6.10 to 5.7.1 showing pending status

Posted: Wed Jun 24, 2020 12:56 pm
by nickap
Hey, I would suggest you open a support case. We are still working with support after attempting to upgrade twice with no success.

Re: Upgrade Nagiosxi 5.6.10 to 5.7.1 showing pending status

Posted: Wed Jun 24, 2020 1:17 pm
by ar0431
ok, how to open a support case.

Re: Upgrade Nagiosxi 5.6.10 to 5.7.1 showing pending status

Posted: Wed Jun 24, 2020 1:23 pm
by benjaminsmith
HI,
ok, how to open a support case.
Please open at support ticket from the link below.

https://support.nagios.com/tickets/

Thank you!

Re: Upgrade Nagiosxi 5.6.10 to 5.7.1 showing pending status

Posted: Thu Jun 25, 2020 8:50 am
by ar0431
I opened a support case #234770. But nobody answer since yesterday.

Re: Upgrade Nagiosxi 5.6.10 to 5.7.1 showing pending status

Posted: Thu Jun 25, 2020 3:41 pm
by benjaminsmith
Hi,

We have replied to your ticket, we'll continue to troubleshoot this issue there.

Thanks!
Benjamin