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Upgrade Nagiosxi 5.6.10 to 5.7.1 showing pending status
Posted: Wed Jun 24, 2020 11:40 am
by ar0431
I just upgrade Nagiosxi from 5.6.10 to 5.7.1 from GUI. after upgrade everything show in "pending state". Can you help me on this.
Re: Upgrade Nagiosxi 5.6.10 to 5.7.1 showing pending status
Posted: Wed Jun 24, 2020 12:01 pm
by ar0431
I found the following errors in httpd error logs.
[Wed Jun 24 12:00:01.251000 2020] [:error] [pid 15627] [client 10.148.154.11:60650] PHP Warning: Invalid argument supplied for foreach() in /usr/local/nagiosxi/html/includes/dashlets/gauges/gauges.inc.php on line 259, referer:
http://vsatmnagios01.tamusa.tamus.edu/n ... PZrvNEXtfg
Re: Upgrade Nagiosxi 5.6.10 to 5.7.1 showing pending status
Posted: Wed Jun 24, 2020 12:56 pm
by nickap
Hey, I would suggest you open a support case. We are still working with support after attempting to upgrade twice with no success.
Re: Upgrade Nagiosxi 5.6.10 to 5.7.1 showing pending status
Posted: Wed Jun 24, 2020 1:17 pm
by ar0431
ok, how to open a support case.
Re: Upgrade Nagiosxi 5.6.10 to 5.7.1 showing pending status
Posted: Wed Jun 24, 2020 1:23 pm
by benjaminsmith
HI,
ok, how to open a support case.
Please open at support ticket from the link below.
https://support.nagios.com/tickets/
Thank you!
Re: Upgrade Nagiosxi 5.6.10 to 5.7.1 showing pending status
Posted: Thu Jun 25, 2020 8:50 am
by ar0431
I opened a support case #234770. But nobody answer since yesterday.
Re: Upgrade Nagiosxi 5.6.10 to 5.7.1 showing pending status
Posted: Thu Jun 25, 2020 3:41 pm
by benjaminsmith
Hi,
We have replied to your ticket, we'll continue to troubleshoot this issue there.
Thanks!
Benjamin