Problems attempting upgrade to 5.7

[lilydalehs]

Hi All,

I am currently running 5.2.5 on a Centos 6.9 box. It seemed to progress nicely until it got to the point where it tried to install boto3 and also update pymongo. It kept failing here, stating it didn't have a network connection.

We are behind a proxy, but I've configured the yum configuration for proxy and both yum and wget work ok.

I tried installing boto3 manually after reading this thread https://support.nagios.com/forum/viewto ... o3#p291078 but I don't have pip.

I have rolled back to 5.2.5 for the moment.

How should I proceed? Is there some script I can run that will ensure all the dependencies are installed before I try the next update?

Cheers,
Chris.

[benjaminsmith]

Hi Chirs,

One nice benefit of Nagios XI is that your license allows for 3 separate activations: production, test, and install. I would recommend setting up a test server in your environment, so you don't impact the production system when testing the upgrades.

Nagios XI - License Entitlements

While Nagios XI is not dependent upon too many python packages, the ones that are required are installed using pip. We may be able to set up a temporary workaround here, but it will fail again during the next upgrade. Are you able to install pip on this system?

References
Nagios XI - Problems Using Nagios XI With Proxies
How to install pip on CentOS 6.8