cofig wont save

[spivy66]

All - Every time I try to save the config I keep getting one of the below messages. I'm on the latest version, which i just updated 5.7.2

Error: Contact 'username' is not defined anywhere!
Error: Could not add contact 'username' to host (config file '/usr/local/nagios/etc/hosts/filename.cfg', starting on line 16)

Error: Contact 'username1' is not defined anywhere!
Error: Could not add contact 'username' to host (config file '/usr/local/nagios/etc/hosts/filename1.cfg', starting on line 16)


I tried to edit the config and remove the name but it keeps coming back? I even tried to remove it from the contacts.cfg. These user names are nowhere to be found in gui in contacts either. I even try to do a DB clean up, no good? Thank you for your help

[jbrunkow]

The configuration files are written by XI with information from the database. So, it is not advisable to change your XI configuration that way.

Do you see a contact named username or username1 for filename or filename1? Navigate to the Configure section of XI using the top bar > click Core Config Manager under Advanced Configuration on the left pane > then click Hosts under Monitoring > click on the relevant host name > select the Alert Settings tab > click Manage Contacts > and change the entries there to what they should be.

If that doesn't work, navigate to Config File Management under Tools on the left pane > click Delete Files > then Write Configs > Verify Files > and Restart Nagios Core.

If neither of those things work, please send ( PM ) us a profile so that we can look into the issue further. You can download the profile by navigating to System Profile under System Config on the left pane > and clicking the Download Profile button on that page.