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Downtime
Posted: Tue Dec 08, 2020 8:32 am
by progressive.nagiosXI
Hi Support team,
we put recurring downtime for the host-group but maintenance not activated on daily basis as per scheduled downtime.
Please check snap and help
Thanks
Re: Downtime
Posted: Tue Dec 08, 2020 4:43 pm
by benjaminsmith
Hi,
Let's make sure the cron service is running (if that's stopped it's not going to start the job).
If that's running and it's still not working, please post a tail output of the cron log and PM the system profile to further troubleshoot.
Thanks, Benjamin
To send us your system profile.
Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Re: Downtime
Posted: Wed Dec 09, 2020 11:11 am
by progressive.nagiosXI
Hi Benjamin,
details shared in PM.
Thanks
Re: Downtime
Posted: Wed Dec 09, 2020 6:14 pm
by benjaminsmith
Hi,
Got the profile, thanks! I located this downtime entry in the configurations, but I'm not seeing any direct errors in the logs. There's a special log for recurring downtime, can you upload or PM that as well.
Code: Select all
/usr/local/nagiosxi/var/recurringdowntime.log
Let's also verify the permissions on the configuration file.
Code: Select all
ls -l /usr/local/nagios/etc/recurringdowntime.cfg
--Benjamin
Re: Downtime
Posted: Mon Dec 14, 2020 1:52 am
by progressive.nagiosXI
Hi Benjamin,
Please share the update on the below issue, we shared the required details in PM(10Dec.)
If any other detail require please let us know
Code: Select all
Re: Downtime
Sent: Thu Dec 10, 2020 12:34 pm
From: progressive.nagiosXI
To: benjaminsmith
Thanks
Re: Downtime
Posted: Mon Dec 14, 2020 5:25 pm
by benjaminsmith
Hi,
Thanks for that log, it looks like the downtime isn't being scheduled since it's not set to run in December.
Code: Select all
months_of_year ,jan,feb,mar,apr
svcalso 1
schedule_type hostgroup
hostgroup_name xxxxs_Brxxxxx_Server
Try editing the settings for this downtime operating adding the other months and let me know if it starts scheduling after that. To adjust the settings go to Home > Incident Management > Recurring Downtime
--Benjamin