Availability data is not available when monitoring engine is

[deek]

Hello ,

Im seeing this error Availability data is not available when monitoring engine is not running in the reports section . Im not able to see or download any of the reports .

Please let me know the solution .

Capture_report.PNG

[ssax]

Try going to Admin > Manage Users, edit any user (don't change anything) and click the Update User button and then try the reports again.

Please send me a copy of your profile.zip, you can download it from Admin > System Profile by clicking the Download Profile button.

What is the output of these commands?

Code: Select all

ls -ld /usr/local/nagios/var/archives
ls -l /usr/local/nagios/var/archives

[deek]

Hello ,

I updated a user under manager profile and there was no change in Reports .

I will DM you the profile .

Below is the output of the command ls -ld /usr/local/nagios/var/archives and ls -l /usr/local/nagios/var/archives .

[nagios@lxap******** archives]$ ls -ld /usr/local/nagios/var/archives
drwxrwxr-x 2 nagios nagios 36864 Mar 5 00:48 /usr/local/nagios/var/archives
[nagios@lxap******** archives]$ ls -l /usr/local/nagios/var/archives
total 98140
-rw-r----- 1 nagios nagios 1635453 Dec 31 23:59 nagios-01-01-2021-00.log
-rw-r----- 1 nagios nagios 1629946 Jan 1 23:59 nagios-01-02-2021-00.log
-rw-r----- 1 nagios nagios 1631395 Jan 2 23:57 nagios-01-03-2021-00.log
-rw-r----- 1 nagios nagios 1736963 Jan 3 23:59 nagios-01-04-2021-00.log
-rw-r----- 1 nagios nagios 1683182 Jan 4 23:59 nagios-01-05-2021-00.log
-rw-r----- 1 nagios nagios 1646200 Jan 5 23:59 nagios-01-06-2021-00.log
-rw-r----- 1 nagios nagios 1541633 Jan 6 23:59 nagios-01-07-2021-00.log
-rw-r----- 1 nagios nagios 1594454 Jan 7 23:58 nagios-01-08-2021-00.log
-rw-r----- 1 nagios nagios 1520257 Jan 8 23:57 nagios-01-09-2021-00.log
-rw-r----- 1 nagios nagios 1508887 Jan 9 23:59 nagios-01-10-2021-00.log
-rw-r----- 1 nagios nagios 1529893 Jan 10 23:58 nagios-01-11-2021-00.log
-rw-r----- 1 nagios nagios 1535014 Jan 11 23:53 nagios-01-12-2021-00.log
-rw-r----- 1 nagios nagios 1579619 Jan 12 23:59 nagios-01-13-2021-00.log
-rw-r----- 1 nagios nagios 1690586 Jan 13 23:59 nagios-01-14-2021-00.log
-rw-r----- 1 nagios nagios 1565966 Jan 14 23:58 nagios-01-15-2021-00.log
-rw-r----- 1 nagios nagios 1507862 Jan 15 23:57 nagios-01-16-2021-00.log
-rw-r----- 1 nagios nagios 1511762 Jan 16 23:59 nagios-01-17-2021-00.log
-rw-r----- 1 nagios nagios 1687194 Jan 17 23:57 nagios-01-18-2021-00.log
-rw-r----- 1 nagios nagios 1545810 Jan 18 23:59 nagios-01-19-2021-00.log
-rw-r----- 1 nagios nagios 1678432 Jan 19 23:58 nagios-01-20-2021-00.log
-rw-r----- 1 nagios nagios 1696888 Jan 20 23:58 nagios-01-21-2021-00.log
-rw-r----- 1 nagios nagios 1578773 Jan 21 23:59 nagios-01-22-2021-00.log
-rw-r----- 1 nagios nagios 1520461 Jan 22 23:58 nagios-01-23-2021-00.log
-rw-r----- 1 nagios nagios 1569794 Jan 23 23:58 nagios-01-24-2021-00.log
-rw-r----- 1 nagios nagios 1532842 Jan 24 23:58 nagios-01-25-2021-00.log
-rw-r----- 1 nagios nagios 1534739 Jan 25 23:59 nagios-01-26-2021-00.log
-rw-r----- 1 nagios nagios 1564174 Jan 26 23:56 nagios-01-27-2021-00.log
-rw-r----- 1 nagios nagios 1567378 Jan 27 23:55 nagios-01-28-2021-00.log
-rw-r----- 1 nagios nagios 1591811 Jan 28 23:59 nagios-01-29-2021-00.log
-rw-r----- 1 nagios nagios 1525011 Jan 29 23:51 nagios-01-30-2021-00.log
-rw-r----- 1 nagios nagios 1538345 Jan 30 23:59 nagios-01-31-2021-00.log
-rw-r----- 1 nagios nagios 1524891 Jan 31 23:57 nagios-02-01-2021-00.log
-rw-r----- 1 nagios nagios 1568724 Feb 1 23:58 nagios-02-02-2021-00.log
-rw-r----- 1 nagios nagios 1514959 Feb 2 23:50 nagios-02-03-2021-00.log
-rw-r----- 1 nagios nagios 1754785 Feb 3 23:59 nagios-02-04-2021-00.log
-rw-r----- 1 nagios nagios 1616872 Feb 4 23:57 nagios-02-05-2021-00.log
-rw-r----- 1 nagios nagios 1504602 Feb 5 23:58 nagios-02-06-2021-00.log
-rw-r----- 1 nagios nagios 1491452 Feb 6 23:59 nagios-02-07-2021-00.log
-rw-r----- 1 nagios nagios 1498718 Feb 7 23:57 nagios-02-08-2021-00.log
-rw-r----- 1 nagios nagios 1523916 Feb 8 23:58 nagios-02-09-2021-00.log
-rw-r----- 1 nagios nagios 1496454 Feb 9 23:58 nagios-02-10-2021-00.log
-rw-r----- 1 nagios nagios 1508833 Feb 10 23:58 nagios-02-11-2021-00.log
-rw-r----- 1 nagios nagios 1491093 Feb 11 23:56 nagios-02-12-2021-00.log
-rw-r----- 1 nagios nagios 1522921 Feb 12 23:59 nagios-02-13-2021-00.log
-rw-r----- 1 nagios nagios 1542731 Feb 13 23:57 nagios-02-14-2021-00.log
-rw-r----- 1 nagios nagios 1504730 Feb 14 23:58 nagios-02-15-2021-00.log
-rw-r----- 1 nagios nagios 1603221 Feb 15 23:54 nagios-02-16-2021-00.log
-rw-r----- 1 nagios nagios 1667387 Feb 16 23:57 nagios-02-17-2021-00.log
-rw-r----- 1 nagios nagios 1570591 Feb 17 23:59 nagios-02-18-2021-00.log
-rw-r----- 1 nagios nagios 1575510 Feb 18 23:59 nagios-02-19-2021-00.log
-rw-r----- 1 nagios nagios 1541489 Feb 19 23:59 nagios-02-20-2021-00.log
-rw-r----- 1 nagios nagios 1566407 Feb 20 23:47 nagios-02-21-2021-00.log
-rw-r----- 1 nagios nagios 1516903 Feb 21 23:59 nagios-02-22-2021-00.log
-rw-r----- 1 nagios nagios 1561525 Feb 22 23:58 nagios-02-23-2021-00.log
-rw-r----- 1 nagios nagios 1951281 Feb 23 23:52 nagios-02-24-2021-00.log
-rw-r----- 1 nagios nagios 1751774 Feb 24 23:59 nagios-02-25-2021-00.log
-rw-r----- 1 nagios nagios 2011622 Feb 25 23:55 nagios-02-26-2021-00.log
-rw-r----- 1 nagios nagios 1782366 Feb 26 23:56 nagios-02-27-2021-00.log
-rw-r----- 1 nagios nagios 1554763 Feb 27 23:59 nagios-02-28-2021-00.log
-rw-r----- 1 nagios nagios 1452640 Feb 28 23:59 nagios-03-01-2021-00.log
-rw-r----- 1 nagios nagios 1548182 Mar 1 23:57 nagios-03-02-2021-00.log
-rw-r----- 1 nagios nagios 1744766 Mar 2 23:56 nagios-03-03-2021-00.log
-rw-r----- 1 nagios nagios 1714693 Mar 4 23:50 nagios-03-05-2021-00.log

[ssax]

I see the issue.

Please edit this file:

Code: Select all

/usr/local/nagios/etc/cgi.cfg

Replace the entire contents with this:

Code: Select all

# MODIFIED
default_statusmap_layout=6


# UNMODIFIED
action_url_target=_blank
authorized_for_all_host_commands=nagiosadmin
authorized_for_all_hosts=nagiosadmin
authorized_for_all_service_commands=nagiosadmin
authorized_for_all_services=nagiosadmin
authorized_for_configuration_information=nagiosadmin
authorized_for_system_commands=nagiosadmin
authorized_for_system_information=nagiosadmin
default_statuswrl_layout=4
escape_html_tags=1
lock_author_names=1
main_config_file=/usr/local/nagios/etc/nagios.cfg
notes_url_target=_blank
physical_html_path=/usr/local/nagios/share
ping_syntax=/bin/ping -n -U -c 5 $HOSTADDRESS$
refresh_rate=90
show_context_help=0
url_html_path=/nagios
use_authentication=1
use_pending_states=1
use_ssl_authentication=0

Then do this again:

Go to Admin > Manage Users, edit any user (don't change anything) and click the Update User button and then try the reports again.

[deek]

Hello ,

This is awesome . It worked
So what does those details mean .

[benjaminsmith]

Hi @deek,

Great! Glad that worked.

The doc for the CGI configuration file options is on the following page.

https://assets.nagios.com/downloads/nag ... igcgi.html

[deek]

Thanks for the doc . You can close the ticket .

[scottwilkerson]

Thanks for the doc . You can close the ticket .

Locking thread