Heartbeat alert not getting cleared in the Nagios frontend

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Sandeep90
Posts: 2
Joined: Mon Mar 29, 2021 11:52 pm

Heartbeat alert not getting cleared in the Nagios frontend

Post by Sandeep90 »

Hello,

Actually, there is a requirement to monitor the OEM services from Nagios. The current version of Nagios which we are using is 4.4.6. In the OEM, we have set up the jobs accordingly so that we are receiving the email of the OEM server in the Nagios every five minutes.

But in the Nagios frontend, the heartbeat alert doesn't get cleared. It's still red not green.

How will the heartbeat alert get cleared from the Nagios frontend? do i have set up a script in the Nagios backend.

Any inputs will be greatly appreciated.

Below is the log file which shows the email received from the OEM server every 5 minutes.



=<[email protected]>
Apr 21 17:10:06 drraudcmsnagios postfix/cleanup[18408]: D2F59400708C: message-id =<[email protected]>
Apr 21 17:15:07 drraudcmsnagios postfix/cleanup[18531]: ED61441371E2: message-id =<[email protected]>
Apr 21 17:20:05 drraudcmsnagios postfix/cleanup[24861]: 5C0E6400708C: message-id =<[email protected]>
Apr 21 17:25:06 drraudcmsnagios postfix/cleanup[24994]: 9EB72400361A: message-id =<[email protected]>
Apr 21 17:30:05 drraudcmsnagios postfix/cleanup[31298]: 3C7F141371E1: message-id =<[email protected]>
Apr 21 17:35:07 drraudcmsnagios postfix/cleanup[2171]: 11EC641371E4: message-id= <[email protected]>
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: Heartbeat alert not getting cleared in the Nagios fronte

Post by ssax »

What XI version are you running?

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