state time in state repost history does not correspond to th

[nmarbue79]

have a question:

I am monitoring the ping of several hosts every minute, but when I get a status history report, and seeing that the host has fallen to the hard state and that it has exhausted all attempts, between attempts there is not a minute if not more. I don't know if this is a mistake. I send screenshots


Thank you very much for your time

[gsmith]

Hi,
It looks like the re-check interval is 4 minutes and eight seconds. Please check that.

If it is set to something other than that please send a System Profile.

To send us your system profile.
1. Login to the Nagios XI GUI using a web browser.
2. Click the "Admin" > "System Profile" Menu
3. Click the "Download Profile" button
4. Save the profile.zip file and share this a private message and then reply to this post to bring it up in the queue.
Thanks

[nmarbue79]

I cannot send you the confidentiality profile of my client, Can you tell the problem without seeing the profile? Thank you

[benjaminsmith]

Hi,

In this situation, it would be best to open a support ticket as the information shared is private between the customer and the support team Any current customer can view the conversations on the support forum.

https://support.nagios.com/tickets/

--Benjamin

[nmarbue79]

My client does not allow me to share nagios information, I will try to provide the profile without hostname, ip's, services, and descriptions, in the ticket

[nmarbue79]

you can close the query thank you very much

[scottwilkerson]

you can close the query thank you very much

Locking thread