NCPA UNKNOWN: Execution exceeded timeout threshold of 60s

[dlukinski]

How to re-configure NCPA to run execution for a longer period of time?
- UNKNOWN: Execution exceeded timeout threshold of 60s

- we are having these on 5 of our Linux servers only and unsure what the problem is

Thank you

[vtrac]

Hi,
How are you doing?

Were there any (network) changes make between your Nagios XI and your remote NCPA systems?

Were you still able to ping your NCPA systems from XI?

Please run the below command on your XI command prompt and see if port "5693" is opened:
Please replace "x.x.x.x" with your NCPA's IP address.

Code: Select all

nmap -Pn -p5693 x.x.x.x

Please add the option "-T TIMEOUT" (--timeout=TIMEOUT) to your "check_ncpa.py", default is "60" seconds.

Example (set timeout=120 seconds):

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./check_ncpa.py -H 192.168.23.63 -T 120 -t 'myToken' -P 5693 -M 'plugins/check_load' -a '-w5.0,10.0,15.0 -c10.0,20.0,25.0'

Best Regards,
Vinh