Unable to Access GUI

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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brandon-verrette
Posts: 12
Joined: Mon Oct 21, 2019 1:28 pm

Unable to Access GUI

Post by brandon-verrette »

Hello,

As of this morning we are no longer able to access our Nagios XI GUI. We can log into the CLI. I've tried restarting the httpd service but it immediately fails (See below). We have also tried restarting the VM multiple times with no luck


# systemctl status httpd.service
● httpd.service - The Apache HTTP Server
Loaded: loaded (/usr/lib/systemd/system/httpd.service; enabled; vendor preset: disabled)
Active: failed (Result: exit-code) since Tue 2021-06-01 08:45:26 EDT; 17s ago
Docs: man:httpd(8)
man:apachectl(8)
Process: 9929 ExecStart=/usr/sbin/httpd $OPTIONS -DFOREGROUND (code=exited, status=1/FAILURE)
Main PID: 9929 (code=exited, status=1/FAILURE)

Jun 01 08:45:26 systemd[1]: Starting The Apache HTTP Server...
Jun 01 08:45:26 systemd[1]: httpd.service: main process exited, code=exited, status=1/FAILURE
Jun 01 08:45:26 systemd[1]: Failed to start The Apache HTTP Server.
Jun 01 08:45:26 systemd[1]: Unit httpd.service entered failed state.
Jun 01 08:45:26 systemd[1]: httpd.service failed.
gsmith
Posts: 1253
Joined: Tue Mar 02, 2021 11:15 am

Re: Unable to Access GUI

Post by gsmith »

Hi,

Could you please provide the latest log files in /var/log/httpd to me?

You can compress them using:
tar cvzf logs.tar.gz *_log

Share the file in a private message and then reply to this post to bring it up in the queue
so we know it is available.

Thanks
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