Nagios Support Forum

Posted: **Mon Jun 14, 2021 6:29 am**

Hello Team,

We are observing that Nagios service is going down frequently on server. below are the logs observe in messages. I Have tried to repair database and run reconfigure_nagios script, but no success. Service is getting start but goes down after few minutes.

Jun 14 10:54:34 wdc-nagios01d nagios[9878]: Caught SIGSEGV, shutting down...
Jun 14 10:54:34 wdc-nagios01 systemd[1]: nagios.service: main process exited, code=exited, status=254/n/a
Jun 14 10:54:34 wdc-nagios01 nagios[9979]: Caught SIGTERM, shutting down...
Jun 14 10:54:34 wdc-nagios01 systemd[1]: Unit nagios.service entered failed state.
Jun 14 10:54:34 wdc-nagios01 systemd[1]: nagios.service failed.

Posted: **Mon Jun 14, 2021 7:54 am**

Another observation from logs:

[1623671042] NDO-3: mysql_ping: Unknown error. Is the database running?
[1623671042] Caught SIGSEGV, shutting down...
[1623671042] Caught SIGTERM, shutting down...

Posted: **Mon Jun 14, 2021 4:59 pm**

Hi,
How are you doing?
May I ask if there is/are changes make to the OS and/or Nagios Xi system?

To further investigate the issue, could you please upload the system "profile.zip":
Click the "Admin" > "System Config" > "System Profile" Menu
Click the "Download Profile" button

If you're unable to generate the the profile through the web interface,
please try generating it from the command line by running these commands as root:

Code: Select all

rm -rf /usr/local/nagiosxi/var/components/profile*

/usr/local/nagiosxi/scripts/components/getprofile.sh SUPPORT

Please also post the full output of the following command to check the table sizes.

- NOTE: You may need to adjust the -h 127.0.0.1, the -uroot, and -pnagiosxi in the first command if your DB is offloaded to another server and/or you've changed the root mysql password

Code: Select all

echo "SELECT table_name AS 'Table', round(((data_length + index_length) / 1024 / 1024), 2) 'Size in MB' FROM information_schema.TABLES WHERE table_schema IN ('nagios', 'nagiosql', 'nagiosxi');" | mysql -h 127.0.0.1 -uroot -pnagiosxi --table

Best Regards,
Vinh

Nagios Support Forum

Nagios Service is going down

Nagios Service is going down

Re: Nagios Service is going down

Re: Nagios Service is going down