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How do I fix message Host Down CRITICAL rta nan, lost 100%?

Posted: Mon Jun 28, 2021 9:00 am
by ziopex
I added a service from Configuration Wizards to monitor an ldap server, and this gives me a "Host Down: CRITICAL - serverX: rta nan, lost 100%" alert while the ldap service is working correctly. I think the problem is that I ping the server but this is not reachable by ping from my subnet, is it possible to fix this problem or at least hide the alert?

Re: How do I fix message Host Down CRITICAL rta nan, lost 10

Posted: Mon Jun 28, 2021 4:59 pm
by benjaminsmith
Hi,

Thank you for joining the Nagios Community forum!

Since the service is up, I suspect the server has pings disabled and I would check the settings on the server. Also, you can easily disable notifications for the host check-in the Core Configuration Manager to avoid any unwanted notifications.

Using The Core Config Manager For Host Management
https://assets.nagios.com/downloads/nag ... gement.pdf

Regards,
Benjamin