Backend login to the Core Config Manager failed

[preethu.d]

Hi,

I am getting error applying configuration in Nagios Xi (attached the error screenshot). I am unable to add new devices or make any changes in Nagios because of this issue. Can someone please look into this and update.

Regards,
Preethu

[gsmith]

Hi,

Compare contact 'SNOW' with another contact - you wil see 'Snow" is missning a host notification command
and a service notification command. Once you add them the "Apply Configuration" should work without
any errors.

Thanks

[preethu.d]

Hi,

Snow entry is available in both host notification and service notification under commands.

Regards,
Preethu

[ssax]

Please go to Configure > Core Config Manager > Tools > Config File Management:
- Click the Delete Files button (don't worry, it's safe, they will be rewritten)
- Then click the Write Configs button
- Then click the Verify Files button, if it verifies properly, please try to Apply Configuration

That alone may fix it.

If it fails again, please do this:

Please run this tail command (and leave it running):

Code: Select all

tail -Fn0 /usr/local/nagiosxi/var/cmdsubsys.log

Then try to apply configuration through the web interface and once it completes/errors send me the full output from the tail command above.

If all that doesn't fix it, do this:

Go to Configure > Core Config Manager > Tools > Config File Management:
- Click the Delete Files button (don't worry, it's safe, they will be rewritten)
- Then click the Write Configs button
- Once they are done being written (don't do anything in between, don't apply config or anything), run this command and PM me the resulting /tmp/NAGIOSBADFILES.zip file:

Code: Select all

zip -r /tmp/NAGIOSBADFILES.zip /usr/local/nagios/etc

Please PM me a copy of your profile.zip as well, you can download it from Admin > System Profile > Download Profile by clicking the Download Profile button.