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Nagios Not logging on

Posted: Fri Jul 23, 2021 10:26 am
by optionstechnology
I can no longer log into my nagios box - I can get to the login screen, but as soon as I enter the user/pass it just refreshes back to the login screen again

I know its the right username/pass because if I purposely put the wrong details in it tells me the user/pass is incorrect... so its definitely consulting the user database, just its not getting past the login screen

running 5.8.3 CentOS Linux release 7.9.2009

Re: Nagios Not logging on

Posted: Fri Jul 23, 2021 1:32 pm
by gsmith
Hi,

Ok lets look at the logs. Please capture a system profile. You can PM it to
me for security reasons. Please reply to this topic once you have sent it.

You'll have to use the command line to generate it:

Code: Select all

rm -rf /usr/local/nagiosxi/var/components/profile*
/usr/local/nagiosxi/scripts/components/getprofile.sh SUPPORT

Then send me the resulting /usr/local/nagiosxi/var/components/profile.zip​ file.

Thanks

Re: Nagios Not logging on

Posted: Wed Jul 28, 2021 6:26 am
by optionstechnology
sent

Re: Nagios Not logging on

Posted: Wed Jul 28, 2021 11:12 am
by gsmith
Hi

The profile is incomplete, which leads me to believe you are out of diskspace.

Could you please try freeing some up? Once you have done that see if you can log in,
if you can't please try capturing another System Profile for us.

Thanks

Re: Nagios Not logging on

Posted: Thu Jul 29, 2021 8:37 am
by optionstechnology
oh yikes your absolutely right - rookie mistake!

Thats it fixed now, cheers


this can be closed