Pages in GUI Failing to Load

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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wneville
Posts: 113
Joined: Wed Mar 31, 2021 3:35 pm

Pages in GUI Failing to Load

Post by wneville »

Hello,

This morning when I navigated to the SNMP Trap Interface, it repeatedly failed to load. What I saw is attached as "trap interface fail.png" I am having the same issue on the Unconfigured Objects page but nowhere else on the site. Do you know what may be causing this issue? I looked in a number of logs and didn't see anything that seemed relevant. Any additional ideas on how to troubleshoot this? I may also need to clear the unconfigured objects/received traps as that has not been done in a few days. Can I access that from the CLI?
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wneville
Posts: 113
Joined: Wed Mar 31, 2021 3:35 pm

Re: Pages in GUI Failing to Load

Post by wneville »

Looks like I removed what I thought was an unused version of jquery - issue resolved
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pbroste
Posts: 1288
Joined: Tue Jun 01, 2021 1:27 pm

Re: Pages in GUI Failing to Load

Post by pbroste »

Hello @wneville,

Thanks for reaching out and then following up to let us know that the issue is resolved.

We will go ahead and lock it.

Thanks,
Perry
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