it is not possible to delete services

[supportcl]

I have 2 hosts with some services that I need to delete, but when I try to do it, it tells me the following

"Could not find a unique id for this service
Service cannot be deleted using this method "

But when I go to the "core config manager" and look for the services, they do not appear.

[gsmith]

Hi

Please send me a System Profile so I can troubleshoot:

To send us your system profile.
1. Login to the Nagios XI GUI using a web browser.
2. Click the "Admin" > "System Profile" Menu
3. Click the "Download Profile" button
4. Save the profile.zip file and share this in a private message and then reply to this post to bring it up in the queue.

Thanks

[supportcl]

hello, I have sent you the requested file
Thank you

[gsmith]

Got it - looking at it now.

Thx

[gsmith]

Hi

Which hosts need services deleted? And what services are failing to be deleted?

Thanks

[supportcl]

Server: EACVMPFSW1
Service: Serv. pronostico de cada region y ciudad - Nodo1

Servidor: EACVMPFSW2
Service: Serv. pronostico de cada region y ciudad - Nodo2

those are the services that cannot be removed and do not appear in the list

Thanks

[gsmith]

Hi

I do not see those services associated with those hosts.

Can you you go to "Host status", search for each host, go to the Services tab and take a screenshot for me?

Thanks

[supportcl]

There goes an image, the other host is the same

[gsmith]

Hi,

Interesting... I don't see it on my system.

Please do the following:

• Choose Configure, Core Config Manager
  Under Tools in the left-hand menu select Config File Management
  Hit the "Delete Files" (red) button - it's OK to do this
  Hit the "Write Configs" (blue) button
  Optional but informative - hit the "Verify Files" (white button)
  In the left-hand menu under Quick Tools select Apply Configuration
  Click the "Apply Configuration" (blue) button

If that doesn't solve the issue please follow this document and do a database repair;
https://assets.nagios.com/downloads/nag ... tabase.pdf

Let me know how things go please.

Thanks

[supportcl]

It is fixed, it was not necessary to read the PDF, with the previous instructions it was solved.
Thanks!