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Monitoring after 60-day trial expiry

Posted: Mon Jul 02, 2012 10:21 pm
by juppchoi
Hi,

After the 60-day trial expiry, we get following display under License Information.


License Type: Free - Purchase a license and receive support and upgrade benefits!
Number of Licensed Hosts: 7
Current Hosts: 39
License Usage: 557%
License Activation
Activation Status: Activated

We have removed all the Hosts and Services at the Configuration Manager but it still shows 39 hosts.

How can we overcome this and reset the Hosts to nothing ?

Thanks.

Re: Monitoring after 60-day trial expiry

Posted: Thu Jul 05, 2012 10:20 am
by scottwilkerson
Did you delete them from the CCM?

Did you apply the configuration after removing them.

Re: Monitoring after 60-day trial expiry

Posted: Wed Jul 11, 2012 11:01 pm
by juppchoi
I removed/deleted/applied in CCM.
Not sure whether there is a mandatory sequence to do this, eg first remove group(s), service(s),etc before the actual host(s).

Re: Monitoring after 60-day trial expiry

Posted: Thu Jul 12, 2012 9:11 am
by scottwilkerson
This is weird. What version of XI are you running? Do any additional hosts show in your Host Detail page?