false alerts

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lntinfo
Posts: 136
Joined: Tue Mar 01, 2011 10:17 am

false alerts

Post by lntinfo »

i have observed that sometimes we receive alerts from NagiOS with status as follows.

Info:
(Return code of 139 is out of bounds)

In this case, if we login and and check on the server, there is around 20 GB free on server Host: out of 32 GB.
This is well below the threshold, but still NagiOS has generated Critical Alert.

Same thing applies to D drive, where info mentioned as Return Code of 139, but disk space utilization is above 90 % threshold.
what is root cause for such false alerts & how can i rectify
slansing
Posts: 7698
Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: false alerts

Post by slansing »

Hello Intinfo, may I ask what Operating System you are running? If you are using NSClient++ on a windows server could you also post the log file in here?

You may do this by opening the NSC.log file located in your NSClient++'s main install directory. If you are using version 4.x it will be called nsclient.log.
lntinfo
Posts: 136
Joined: Tue Mar 01, 2011 10:17 am

Re: false alerts

Post by lntinfo »

Thanks.

checked log file.
some changes had been done in nsclient file. corrected the same.
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