Assistance locating documentation

[NormaLaMonica]

Please direct me to the documentation that explains the effect of checking the box for 'Sticky' , 'Notify', and/or 'Persistent' on the Incident Management -> Mass Acknowledge page in Nagios XI 5.8.7
When I click the help icon on the upper right side, I am directed to a message stating the video is unavailable.
When I did a manual you-tube search, I found a video called "The Mass Acknowledgment Component" but it does not mention anything about using any of those three check boxes.
I have searched both the online knowledgebase and support forum without result.
Thank you in advance for any assistance you can provide.

[kfanselow]

Hi NormaLaMonica ,

Sorry about that and thanks for the heads up -- we'll see if we can get that video back online. In the mean time here's a link to an article about the Mass Acknowledgement feature that includes a brief explanation of the options you asked about :

https://labs.nagios.com/2014/01/29/usin ... nagios-xi/

The details on Notify, Sticky and Persistent start in paragraph three:

Next, set the length of downtime in minutes, and enter a comment. You have an option to choose whether to send or not to send alerts. Simply select or deselect the appropriate Notify checkboxes. Also, you have an option to make some (or all) of your comments Sticky or Persistent.

Note: If you want acknowledgement to disable notifications until the host/service recovers, check the Sticky acknowledgement checkbox. On the other hand, if you would like the host/service comment to remain once the acknowledgement is removed, check the Persistent acknowledgement checkbox.

Thanks and Best Regards,
Keith