Nagios Support Forum

I have a Nagios XI server (5.8.7) running on 64 bit RHEL 7.9 manual XI install. The system uses SSL over port 443. Nagios and Linux are fully updated.

It's a minor issue and something that started happening recently, but when I modify a service description in CCM, the name change is no longer reflected in XI. I've tried removing and re-adding the host in the CCM service item, but in XI, the service description retains the old unmodified name (in CCM the name is correct).

Any suggestions on next steps?

Hello @smapple

Thanks for reaching out.

Let's go ahead and reindex the Core Configuration Manager (CCM) configs by:

• • Code: Select all

    rm -rf /usr/local/nagios/etc/import/*

  • Code: Select all

    /usr/local/nagiosxi/scripts/reconfigure_nagios.sh

  Verify that the host and services look good and verify that there are no errors in core by:
  

  • Code: Select all

    /usr/local/nagios/bin/nagios -vvv /usr/local/nagios/etc/nagios.cfg

  
  Issue persists, please PM your system profile for us to review updates.
  
  To send us your system profile.
  • Login to the Nagios XI GUI using a web browser.
  • Click the "Admin" > "System Profile" Menu
  • Click the "Download Profile" button
  • Save the profile.zip file and send as Private Message

Thanks,
Perry