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LOSE CONNECTION WHEN I TRY TO ADD A SERVICE TO MONITOR

Posted: Tue Mar 01, 2022 1:10 pm
by echonoc
Hi,

I am having some problems when I try to add some windows services to a windows server host, I select the services I wan to monitor and when I finish to do it and click in the "Next" button, the interface lose connection.
service found.PNG
lose_connection1.PNG
I hope you can help us on this

Re: LOSE CONNECTION WHEN I TRY TO ADD A SERVICE TO MONITOR

Posted: Thu Mar 03, 2022 11:37 am
by pbroste
Hello @echonoc

Thanks for reaching out, want to have run through and install any updates to see if that helps by going:
  • Admin => Manage Config Wizards (found in \/System Extension section) -> [Check for Updates]
If the issue persists please send over the System Profile so we can see what is going on.

To send us your system profile.
  • Login to the Nagios XI GUI using a web browser.
  • Click the "Admin" > "System Profile" Menu
  • Click the "Download Profile" button
  • Save the profile.zip file and share
Thanks,
Perry