Missing author for acknowledgements

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danielsj1
Posts: 3
Joined: Fri Mar 15, 2019 2:31 pm

Missing author for acknowledgements

Post by danielsj1 »

Linux 3.10.0-1160.95.1.el7.x86_64
Red Hat Enterprise Linux Server release 7.9 (Maipo)
Nagios 5.11.2
Manual install

Attached an image of the issue. When I go to acknowledge something the author field is not populated despite being a locked field and when I got to submit the acknowledgement I get "Please fill out all required fields." So it won't go through.
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sgardil
Posts: 355
Joined: Wed Aug 09, 2023 9:58 am

Re: Missing author for acknowledgements

Post by sgardil »

Hey @danielsj1

Sorry for the inconvenience. This is a known issue for 5.11.2 if the account attempting to acknowledge an issue doesn't have a ccm contact correlated to it. This will be fixed in 5.11.3. In the meantime if you would like to fix it you can replace your status-object-detail.inc.php file in /usr/local/nagiosxi/html/includes/components/xicore/ with the file attached after unzipping it or you can revert to a prior snapshot before upgrading. Like always we recommend making a snapshot before making any changes like these just in case.
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danielsj1
Posts: 3
Joined: Fri Mar 15, 2019 2:31 pm

Re: Missing author for acknowledgements

Post by danielsj1 »

sgardil wrote: Thu Oct 19, 2023 9:34 am Hey @danielsj1

Sorry for the inconvenience. This is a known issue for 5.11.2 if the account attempting to acknowledge an issue doesn't have a ccm contact correlated to it. This will be fixed in 5.11.3. In the meantime if you would like to fix it you can replace your status-object-detail.inc.php file in /usr/local/nagiosxi/html/includes/components/xicore/ with the file attached after unzipping it or you can revert to a prior snapshot before upgrading. Like always we recommend making a snapshot before making any changes like these just in case.
That worked, thanks!
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