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Missing author for acknowledgements
Posted: Thu Oct 19, 2023 7:48 am
by danielsj1
Linux 3.10.0-1160.95.1.el7.x86_64
Red Hat Enterprise Linux Server release 7.9 (Maipo)
Nagios 5.11.2
Manual install
Attached an image of the issue. When I go to acknowledge something the author field is not populated despite being a locked field and when I got to submit the acknowledgement I get "Please fill out all required fields." So it won't go through.
Re: Missing author for acknowledgements
Posted: Thu Oct 19, 2023 9:34 am
by sgardil
Hey
@danielsj1
Sorry for the inconvenience. This is a known issue for 5.11.2 if the account attempting to acknowledge an issue doesn't have a ccm contact correlated to it. This will be fixed in 5.11.3. In the meantime if you would like to fix it you can replace your status-object-detail.inc.php file in /usr/local/nagiosxi/html/includes/components/xicore/ with the file attached after unzipping it or you can revert to a prior snapshot before upgrading. Like always we recommend making a snapshot before making any changes like these just in case.
Re: Missing author for acknowledgements
Posted: Thu Oct 19, 2023 12:20 pm
by danielsj1
sgardil wrote: ↑Thu Oct 19, 2023 9:34 am
Hey
@danielsj1
Sorry for the inconvenience. This is a known issue for 5.11.2 if the account attempting to acknowledge an issue doesn't have a ccm contact correlated to it. This will be fixed in 5.11.3. In the meantime if you would like to fix it you can replace your status-object-detail.inc.php file in /usr/local/nagiosxi/html/includes/components/xicore/ with the file attached after unzipping it or you can revert to a prior snapshot before upgrading. Like always we recommend making a snapshot before making any changes like these just in case.
That worked, thanks!