Nagios XI failed installation on ./B-installxi

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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kobylevy
Posts: 3
Joined: Mon Oct 12, 2015 3:22 am

Nagios XI failed installation on ./B-installxi

Post by kobylevy »

Hi,

facing problem with ./B-installxi section on the installation procedure.

getting:

Database Error: Could not connect to database
The server requested authentication method unknown to the client

seems issue with install_configwizard.php and DB connect, but i dont see any attemp to connect to mysql.

please advice.

Koby
kvang
Posts: 35
Joined: Wed Aug 23, 2023 11:28 am

Re: Nagios XI failed installation on ./B-installxi

Post by kvang »

Hi kobylevy,

Looks like someone had a similar case here. Take a snapshot before attempting this fix.

Which distro and which version of XI are you trying to install or upgrade from?
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