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Nagios XI failed installation on ./B-installxi

Posted: Sat Dec 09, 2023 11:28 pm
by kobylevy
Hi,

facing problem with ./B-installxi section on the installation procedure.

getting:

Database Error: Could not connect to database
The server requested authentication method unknown to the client

seems issue with install_configwizard.php and DB connect, but i dont see any attemp to connect to mysql.

please advice.

Koby

Re: Nagios XI failed installation on ./B-installxi

Posted: Mon Dec 11, 2023 10:44 am
by kvang
Hi kobylevy,

Looks like someone had a similar case here. Take a snapshot before attempting this fix.

Which distro and which version of XI are you trying to install or upgrade from?