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License limits

https://support.nagios.com/forum/viewtopic.php?t=66354

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License limits

Posted: Fri Dec 22, 2023 2:11 pm
by krlinus
Hi

I happened to change the hardware a few times when troubleshooting some issue. Now after I solved everything I am having this new issue thrown at me:

You have exceeded your license limits. Upgrade your license to access this feature and obtain support services

I am on the free license. I think that Nagios may be mistakenly counting the discarded installations. How can I get it to reset and allow me to use the free version?

Re: License limits

Posted: Fri Dec 22, 2023 2:19 pm
by jmichaelson
The free license only allows you to monitor seven hosts. Do you have more than that configured?

Re: License limits

Posted: Tue Dec 26, 2023 11:30 pm
by winglingerie
krlinus wrote: ↑Fri Dec 22, 2023 2:11 pm Hihappy wheels,

I happened to change the hardware a few times when troubleshooting some issue. Now after I solved everything I am having this new issue thrown at me:

You have exceeded your license limits. Upgrade your license to access this feature and obtain support services

I am on the free license. I think that Nagios may be mistakenly counting the discarded installations. How can I get it to reset and allow me to use the free version?
The free license limits the number of servers, you need to upgrade your license to access more features.
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