Where to customize alert message??

[xpertech]

I want to change the alert messages, NagiosXI seems only one place to change that from "Configure>More Options>My Account Settings>Notification Options>Notification Messages", but not work?!

[mguthrie]

Customizing the notification message will only work if your contact is also an XI user and they're using the xi_host/service_notification handler. Did you create your contacts with the Admin->Manage users page, or through the Core Config Manager?

http://assets.nagios.com/downloads/nagi ... ntacts.pdf

[xpertech]

Customizing the notification message will only work if your contact is also an XI user and they're using the xi_host/service_notification handler. Did you create your contacts with the Admin->Manage users page, or through the Core Config Manager?

http://assets.nagios.com/downloads/nagi ... ntacts.pdf

I create contacts through Manage Users.

Do you mean I have to use different contact name login to NagiosXI to change alert message for each one?
I just made a test and it work, but I wonder if there is an easy way to setup once?

[lmiltchev]

Each user has the option to modify his/her notification preferences. In order for you to modify the notification preferences of a particular users, you must log is as this user. The easiest way to do this, is via "masquerading":

Admin->Manage Users-><user in question>->Masquerade As->Continue->Configure->My Account Settings->Notification Messages->make a change->Update Settings

Let us know if you have any more questions.

[xpertech]

Each user has the option to modify his/her notification preferences. In order for you to modify the notification preferences of a particular users, you must log is as this user. The easiest way to do this, is via "masquerading":

Admin->Manage Users-><user in question>->Masquerade As->Continue->Configure->My Account Settings->Notification Messages->make a change->Update Settings

Let us know if you have any more questions.

Got it, it's almost the same as logout and login.

[mguthrie]

Also worth noting, that our upcoming 2012 Enterprise Edition will allow admins to create notification message templates and deploy them to users or contact groups.