Service Management - issue

[maxwellmiranda]

in Nagios Xi services for some of the servers, the sync status shows as " sync missed"

following is the definition in config file for the service
define service {
host_name tlehau.bose.com
service_description Listener Check
use generic-service
display_name Listener Check
servicegroups CIS-DBA-SERVICE-GROUP
check_command check_xi_by_ssh! -C "ps -aef | grep LISTENER"!!!!!!!
initial_state o
max_check_attempts 2
check_interval 10
retry_interval 2
check_period 24x7
notification_interval 15
notification_period 24x7
notification_options w,u,c
notifications_enabled 1
contacts dbapage,dbauser
register 1
}

and here is the second one


define service {
host_name remhau.bose.com
service_description Connection Time
use xiwizard_oracletablespace_service
display_name Connection Time
servicegroups CIS-DBA-SERVICE-GROUP
check_command check_xi_oracletablespace! --connect "(DESCRIPTION =(ADDRESS_LIST =(ADDRESS = (PROTOCOL = TCP)(HOST = remhau.bose.com)(PORT = 1527)))(CONNECT_DATA =(SID = remprd10)))" --username nagios --password nagios --mode connection-time --warning 1 --critical 5!!!!!!!
initial_state o
max_check_attempts 2
check_interval 15
retry_interval 5
check_period 24x7
notification_interval 60
notification_period 24x7
notification_options w,c
notifications_enabled 1
contacts dbauser
register 1
}

[mguthrie]

Are you able to Apply Configuration successfully?

If so, does the 'out of sync' appear even after applying configuration?

[maxwellmiranda]

yes..i am able to apply the configuration.....the services work vwey well
it doesnot appear for the other services i have configured....

[scottwilkerson]

Can you run the following and attach or PM me list.txt

Code: Select all

ls -l /usr/local/nagios/etc/services > list.txt

[maxwellmiranda]

nagprod:/home/nagios> cat list.txt
total 44
-rw-rw-r-- 1 apache nagios 3081 Sep 12 11:19 localhost.cfg
-rw-rw-r-- 1 apache nagios 8089 Sep 12 11:19 mxtjmfgdrmhau.bose.com.cfg
-rw-rw-r-- 1 apache nagios 8321 Sep 12 11:19 nxhau.bose.com.cfg
-rw-rw-r-- 1 apache nagios 8177 Sep 12 11:19 remhau.bose.com.cfg
-rw-rw-r-- 1 apache nagios 8322 Sep 12 11:19 tlehau.bose.com.cfg



this is the output of the file...

i have already given you the configuration for the two services that we are getting the "Sync Missed" status

[mguthrie]

Check and see if the following applies to your issue:
http://support.nagios.com/wiki/index.ph ... e.22_Error

[maxwellmiranda]

this doesnot apply to our case

[mguthrie]

What happens when you try to use the Core Config Manager->Write Config Tool to write out your configuration files? Does it give any error output when run through each of those steps?

[maxwellmiranda]

there is no error or warning after i follow the steps you mentionedd

Total Warnings: 0
Total Errors: 0

Code: Select all

Nagios Core 3.4.1 
Copyright (c) 2009-2011 Nagios Core Development Team and Community Contributors 
Copyright (c) 1999-2009 Ethan Galstad 
Last Modified: 05-11-2012 
License: GPL 

Website: http://www.nagios.org 
Reading configuration data... 
Read main config file okay... 
Processing object config directory '/usr/local/nagios/etc/static'... 
Processing object config file '/usr/local/nagios/etc/static/xitemplates.cfg'... 
Processing object config file '/usr/local/nagios/etc/static/xiobjects.cfg'... 
Processing object config file '/usr/local/nagios/etc/static/xitest.cfg'... 
Processing object config file '/usr/local/nagios/etc/contacttemplates.cfg'... 
Processing object config file '/usr/local/nagios/etc/contactgroups.cfg'... 
Processing object config file '/usr/local/nagios/etc/contacts.cfg'... 
Processing object config file '/usr/local/nagios/etc/timeperiods.cfg'... 
Processing object config file '/usr/local/nagios/etc/commands.cfg'... 
Processing object config file '/usr/local/nagios/etc/hostgroups.cfg'... 
Processing object config file '/usr/local/nagios/etc/servicegroups.cfg'... 
Processing object config file '/usr/local/nagios/etc/hosttemplates.cfg'... 
Processing object config file '/usr/local/nagios/etc/servicetemplates.cfg'... 
Processing object config file '/usr/local/nagios/etc/servicedependencies.cfg'... 
Processing object config file '/usr/local/nagios/etc/serviceescalations.cfg'... 
Processing object config file '/usr/local/nagios/etc/hostdependencies.cfg'... 
Processing object config file '/usr/local/nagios/etc/hostescalations.cfg'... 
Processing object config file '/usr/local/nagios/etc/hostextinfo.cfg'... 
Processing object config file '/usr/local/nagios/etc/serviceextinfo.cfg'... 
Processing object config directory '/usr/local/nagios/etc/hosts'... 
Processing object config file '/usr/local/nagios/etc/hosts/tlehau.bose.com.cfg'... 
Processing object config file '/usr/local/nagios/etc/hosts/nxhau.bose.com.cfg'... 
Processing object config file '/usr/local/nagios/etc/hosts/nagprod.bose.com.cfg'... 
Processing object config file '/usr/local/nagios/etc/hosts/mxtjmfgdrmhau.bose.com.cfg'... 
Processing object config file '/usr/local/nagios/etc/hosts/remhau.bose.com.cfg'... 
Processing object config file '/usr/local/nagios/etc/hosts/localhost.cfg'... 
Processing object config directory '/usr/local/nagios/etc/services'... 
Processing object config file '/usr/local/nagios/etc/services/tlehau.bose.com.cfg'... 
Processing object config file '/usr/local/nagios/etc/services/nxhau.bose.com.cfg'... 
Processing object config file '/usr/local/nagios/etc/services/mxtjmfgdrmhau.bose.com.cfg'... 
Processing object config file '/usr/local/nagios/etc/services/remhau.bose.com.cfg'... 
Processing object config file '/usr/local/nagios/etc/services/localhost.cfg'... 
Read object config files okay... 

Running pre-flight check on configuration data... 

Checking services... 
Checked 61 services. 
Checking hosts... 
Checked 6 hosts. 
Checking host groups... 
Checked 6 host groups. 
Checking service groups... 
Checked 3 service groups. 
Checking contacts... 
Checked 6 contacts. 
Checking contact groups... 
Checked 3 contact groups. 
Checking service escalations... 
Checked 0 service escalations. 
Checking service dependencies... 
Checked 0 service dependencies. 
Checking host escalations... 
Checked 0 host escalations. 
Checking host dependencies... 
Checked 0 host dependencies. 
Checking commands... 
Checked 85 commands. 
Checking time periods... 
Checked 12 time periods. 
Checking for circular paths between hosts... 
Checking for circular host and service dependencies... 
Checking global event handlers... 
Checking obsessive compulsive processor commands... 
Checking misc settings... 

Total Warnings: 0 
Total Errors: 0 

Things look okay - No serious problems were detected during the pre-flight check 

Written configuration files are valid. Nagios can be restarted!

[mguthrie]

The "Out of sync" message is appearing because the "last modified" field in the Config database is newer than the last file modification time for the files in /usr/local/nagios/etc/services/.

Can you post the output from the Admin->Profile page?

Can you run:

Code: Select all

ls -l /usr/local/nagios/etc/services/

and post the output?