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Unable to Access GUI

Posted: Tue Mar 05, 2024 8:28 am
by randy-ringnalda
I am unable to get the Apache HTTP service to start.

[root@nagiosxinorth ~]# systemctl status httpd.service
× httpd.service - The Apache HTTP Server
Loaded: loaded (/usr/lib/systemd/system/httpd.service; enabled; preset: disabled)
Drop-In: /usr/lib/systemd/system/httpd.service.d
└─php-fpm.conf
Active: failed (Result: exit-code) since Tue 2024-03-05 07:21:40 CST; 6min ago
Docs: man:httpd.service(8)
Process: 1132 ExecStart=/usr/sbin/httpd $OPTIONS -DFOREGROUND (code=exited, status=1/FAILURE)
Main PID: 1132 (code=exited, status=1/FAILURE)
Status: "Reading configuration..."
CPU: 73ms

Re: Unable to Access GUI

Posted: Tue Mar 05, 2024 8:32 am
by randy-ringnalda
This is something that just happened without any updates to the system except DNS

Re: Unable to Access GUI

Posted: Tue Mar 05, 2024 10:17 am
by sgardil
Hey @randy-ringnalda

Do you happen to have a snapshot of before upgrading the DNS? Or do you recall if this issue started happening as soon as there was any changes to the DNS? You could check the httpd.conf file to see if there are any changes made/missing from the changes to the DNS.

Re: Unable to Access GUI

Posted: Tue Mar 05, 2024 10:24 am
by randy-ringnalda
I think actually that the issue happened before any IP address/DNS was changed.

Re: Unable to Access GUI

Posted: Tue Mar 05, 2024 11:38 am
by swolf
Hi @randy-ringnalda,

I think you will want to look into your systemd and apache logs to try and troubleshoot. If you're not able to get on track with that information, I would recommend opening a case on Answer Hub, so that our Support Engineers can help troubleshoot your environment directly.