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Cannot set up Recurring Downtime
Posted: Mon Aug 19, 2024 10:57 am
by mcdonamw
I seem to be unable to set up recurring downtime. I get an error citing "The service you specified is not valid for your user account". What does this mean and how does a wildcard usage apply to my user account?
Re: Cannot set up Recurring Downtime
Posted: Mon Aug 19, 2024 11:47 am
by sgardil
mcdonamw wrote: ↑Mon Aug 19, 2024 10:57 am
I seem to be unable to set up recurring downtime. I get an error citing "The service you specified is not valid for your user account". What does this mean and how does a wildcard usage apply to my user account?
Hey
@mcdonamw
It sounds like a permissions issue. Could you check the permissions on the account you are using? It's possible that the account you are accessing doesn't have permissions or access to modify that service.
Re: Cannot set up Recurring Downtime
Posted: Mon Aug 19, 2024 2:13 pm
by ssunga
I'd like to collect preliminary diagnostic info as well if the above doesn't work. What OS are you using and what version of XI?
Re: Cannot set up Recurring Downtime
Posted: Mon Aug 19, 2024 4:27 pm
by mcdonamw
If I'm looking in the right area, my account has auth level "Admin". It's a Linux installation and 2024R1.1.5.