Scheduled report not working again

[BenCowan]

Nagios XI 2024R1.3 RHEL 9

We send out a daily report to management. Since upgrading to 1.3 the email attached pdf opens with the following:

This site can’t be reached
Check if there is a typo in nagios.scs.nevada.edunagiosxi.
DNS_PROBE_FINISHED_NXDOMAIN

The only error I've found so far is in the chromium_report.log:
Fontconfig error: Cannot load default config file: No such file: (null)

[danderson]

Thanks for reaching out @BenCowan,

What do you see in /usr/local/nagiosxi/var/scheduledreporting.log? The backend reporting system is not able to access the URL. Normally it should try to access localhost and always work but perhaps something changed.

[BenCowan]

Looks normal to me, but will post here...

DEBUG:
[11-05-2024 06:39:20] Message sent! (method=sendmail), Referer: includes/components/scheduledrepo rting > Scheduled Report

DELETING /usr/local/nagiosxi/tmp/scheduledreport-bcowan-FtFBsS4OYsQu-1730817558-Alerts - Last 24 Hours.pdf
FREQ: Daily<BR>[Tue, 05 Nov 2024 07:30:04 -0800] EMAIL: Array
(
[to] => scs_operational_managers@nshe.nevada.edu, ns_all@nshe.nevada.edu, se_sysnotify@nshe.n evada.edu, ias_dba@nshe.nevada.edu, ias_psa@nshe.nevada.edu
[subject] => Nagios Alerts - Last 24 Hours
[attachment] => Array
(
[0] => Array
(
[0] => /usr/local/nagiosxi/tmp/scheduledreport-bcowan-FtFBsS4OYsQu-1730820602 -Alerts - Last 24 Hours.pdf
[1] => 1730820602-Alerts - Last 24 Hours.pdf
)

)

[message] => This scheduled report was automatically generated by Nagios XI and sent to you a s requested by bcowan (Ben Cowan).

Good Morning,

The Nagios report on Alerts received in the last 24 hours has been attached as a pdf.

Regards,

Ben Cowan

You can directly access this report at:
https://nagios.scs.nevada.edu/nagiosxi/ ... i%2Fsummar y.php%3Freport%3D1%26displaytype%3D1%26timeperiod%3Dlast24hours%26smon%3D6%26sday%3D1%26syear%3D2 023%26shour%3D0%26smin%3D0%26ssec%3D0%26emon%3D6%26eday%3D10%26eyear%3D2050%26ehour%3D24%26emin%3 D0%26esec%3D0%26hostgroup%3Dall%26servicegroup%3Dall%26host%3Dall%26alerttypes%3D3%26statetypes%3 D2%26hoststates%3D7%26servicestates%3D120%26limit%3D999

Access Nagios XI at:
https://nagios.scs.nevada.edu/nagiosxi/
)

[Tue, 05 Nov 2024 07:30:04 -0800] DEBUG: [11-05-2024 07:30:04] Message sent! (method=sendmail), R eferer: includes/components/scheduledreporting > Scheduled Report