Issue to save graph on png, jpg, pdf ...

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speynaud
Posts: 10
Joined: Mon Jul 31, 2023 2:56 am

Issue to save graph on png, jpg, pdf ...

Post by speynaud »

Hi team,
I have an issue on Nagios XI 2024R1.3 when I want to save a graph with picture format PNG, JPEG, PDF, SVG.
CSV XML JSON export are working fine.
Please have a look on error message on my screenshot.
Before 2024R1.3 all worked fine and from my understanding no changes on my gcp server.
I wanted to know if other users have the same issue, if it's known bug or an issue on my VM.

Thank's bye advance for your feedback
graph export.PNG
graph export error.PNG
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cnorell
Developer
Posts: 129
Joined: Mon Nov 27, 2017 3:08 pm

Re: Issue to save graph on png, jpg, pdf ...

Post by cnorell »

speynaud,

Try navigating to Admin > System Config > System Settings > Other Settings and enable Local Exporting. This stops the graphs from reaching out to the Highcharts service and does everything locally on the XI server.

Best Regards,

Cory Norell
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
speynaud
Posts: 10
Joined: Mon Jul 31, 2023 2:56 am

Re: Issue to save graph on png, jpg, pdf ...

Post by speynaud »

Thank you so much for your answer.
That's working fine :D :P

For my understanding, does it an issue linked with new version or for you it's an unexpected setup change from side?

Because I already save graph before without issues.
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