Service Escalation Configuration Error
Posted: Mon Jun 30, 2025 8:36 am
Good Morning,
I am trying to create service escalation process, and when I use a service that is defined by group access if there are any exclusions from the service the escalation apply fails.
Thanks
Rick
I am trying to create service escalation process, and when I use a service that is defined by group access if there are any exclusions from the service the escalation apply fails.
Thanks
Rick