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Alerts not sending

Posted: Tue Jul 22, 2025 10:27 am
by Josefius
I have a Nagios Log Server verison 2024R1.3.4 running on RHEL 9 what will not send notification emails.

This server is configured to alert when someone logs in, the threshold settings:
Image

Query:
"query_string": {
"query": "(type:\"syslog-nimble\") (host:\"10.<snip>\" OR host:\"10.<snip>\" OR host:\"10.<snip>\") AND (\"Status:Succeeded\" OR \"Status:Failed\") not (object:admin access type:su) not (access type:oauth client ip:127.0.0.1)"

Image

The email method is SMTP to Office365, the host is allowed to relay.

I would appreciate any guidance,

Thanks, in advance.

Joe

Re: Alerts not sending

Posted: Fri Jul 25, 2025 3:01 pm
by jmichaelson
Hi Josefius

Do the alerts show up on the alerts page as an active alert?

Re: Alerts not sending

Posted: Fri Jul 25, 2025 4:14 pm
by Josefius
When I click "Alert History" and filter for "Warning" nothing shows up. it's all "OK". I know the query is highlighting what I am filtering for.

Re: Alerts not sending

Posted: Mon Aug 11, 2025 2:02 pm
by Josefius
Would the not tagging as a 'warning' be related to this?

"filter": {
"bool": {
"must": [
{
"range": {
"@timestamp": {
"from": 1752774069635,
"to": 1752860469635

Re: Alerts not sending

Posted: Mon Aug 11, 2025 4:54 pm
by DoubleDoubleA
@Josefius are other alerts sending via email and it's just that this one isn't, or email alerts aren't functioning at all?

Re: Alerts not sending

Posted: Fri Aug 15, 2025 5:28 pm
by kg2857
If there are no alerts the issue isn't that alerts aren't being mailed, it's that they never happened. I'd change the thresholds and login as the user in question.