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SSO login doesn't update user last login time
Posted: Mon Aug 18, 2025 9:37 am
by danielheaton
A user logging in via SSO doesn't update the 'Last Login' field on the 'Manage Users' page to show the login date and time - is this expected?
Re: SSO login doesn't update user last login time
Posted: Mon Aug 18, 2025 4:26 pm
by zross
I am pretty sure it is not supposed to do that but I couldn't replicate it. Could you provide more background.
Re: SSO login doesn't update user last login time
Posted: Tue Aug 19, 2025 8:50 am
by danielheaton
Sure thing, I've got a number of users that are Active Directory bound, and logging in with AD user credentials via normal username + password field updates the 'Last Login' field with the time and date.
When those same users are enabled for SSO logging in via the SAML link ('Sign in with Microsoft' in my case) logs the user account in, but doesn't update the 'Last Login' field.
Happens consistently on the 3 users who have used SSO login so far.
Re: SSO login doesn't update user last login time
Posted: Tue Aug 19, 2025 8:51 am
by cdepaulis
Hello, I will have to get set up with SSO and test this. Once I have more information I will follow up here.
- Caleb
Re: SSO login doesn't update user last login time
Posted: Tue Aug 19, 2025 10:53 am
by cdepaulis
An issue has been created for this. The last login time was being stored on the backend, but the front end was not properly updating. I have been told we should have a fix for this in the next update of XI.
- Caleb
Re: SSO login doesn't update user last login time
Posted: Thu Aug 21, 2025 2:42 am
by danielheaton
Thanks Caleb