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Offline upgrade from 2024R2.2 to 2024R2.2.1 issue

Posted: Thu Sep 11, 2025 6:23 am
by scookpfs
We have a RedHat 8 server running 2024R2.2 (and php 8.1) in a secure environment which needs offline upgrades.

I have just tried upgrading to 2024R2.2.1, it seemed successful but does not show in the frontend or in /usr/local/nagiosxi/var/xiversion

I tried following the instructions on viewtopic.php?p=362002&hilit=upgrade+no ... fa#p362002 , it went through and seemed to try installing, no visible errors in the output, but still change in the version.

It's not an issue with the 'upgrade' script and the PHP 7 rpm's, as I've excluded the rpm and removed them from the offline-nagiosxi directory, this has worked several times before.

Re: Offline upgrade from 2024R2.2 to 2024R2.2.1 issue

Posted: Thu Sep 11, 2025 9:58 am
by jsimon
Hi @scookpfs,

I'm sorry to hear you're running into issues with offline upgrades. I believe opening a support case is the best way to fix the problems you're seeing. You can do that here.

Re: Offline upgrade from 2024R2.2 to 2024R2.2.1 issue

Posted: Tue Sep 30, 2025 11:20 pm
by SprunkiRetake
I ran into a similar issue during an offline upgrade — the script looked successful, but the version didn't update in the frontend or xiversion file.

Re: Offline upgrade from 2024R2.2 to 2024R2.2.1 issue

Posted: Thu Oct 02, 2025 11:41 pm
by fondicky
What worked for me was manually checking the contents of /usr/local/nagiosxi/tmp after the upgrade attempt. Sometimes the unpacked files don’t fully overwrite, especially if permissions are weird or SELinux is being picky. I had to chown a few things and rerun parts of the install manually.

Re: Offline upgrade from 2024R2.2 to 2024R2.2.1 issue

Posted: Thu Oct 09, 2025 3:06 pm
by zross
fondicky wrote: Thu Oct 02, 2025 11:41 pm What worked for me was manually checking the contents of /usr/local/nagiosxi/tmp after the upgrade attempt. Sometimes the unpacked files don’t fully overwrite, especially if permissions are weird or SELinux is being picky. I had to chown a few things and rerun parts of the install manually.
Nice. Thank you.