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SQL Error [nagiosxi] : Table 'nagiosxi.xi_sso_mappings' doesn't exist

Posted: Tue Jan 13, 2026 8:17 am
by op-team
Hi,

Since i have upgraded Nagios XI 2024R2 to 2026R1.1, we have "SQL Error [nagiosxi] : Table 'nagiosxi.xi_sso_mappings' doesn't exist" after clicking on "Manage Users" from web interface

How can I solved this?
Many thanks

Re: SQL Error [nagiosxi] : Table 'nagiosxi.xi_sso_mappings' doesn't exist

Posted: Tue Jan 13, 2026 11:57 am
by lgute
Hi @op-team,

Thanks for reaching out.

This issue was reported in another thread. You can try manually applying the schema file, as suggested by @bbahn.

@bbahn also theorizes this may be a larger upgrade issue. If that is the case please open a ticket with our Technical Support team at https://support.nagios.com/.