Nagios Support Forum

I have a service configured with Max check attempts = 1. When it is checked and a warning is issued, it is in hard mode but is not displayed on the dashboard. If I change it to 2, it is displayed. I need it to be displayed with the value of 1.

Hi @redesgtt,

Can you give a few more details about this issue? Which dashboard specifically? It sounds like you are saying the home dashboard and the service status statistics are not counting the warning but I would like to clarify. Are you getting a notification?

Is it a specific service check that does this or all of them? What version of Nagios XI are you running?

I'll guess you mean the color of the service.
Nagios sets the color based on the value returned by a check. Hard/soft, and max checks make no difference. Chances are your check return value (object state) isn't what you think. Also, the text of a check makes no difference. A check can say it's critical but still be green.

Good morning,

Please excuse me if I haven't explained myself well. I've attached a screenshot of the problem to help clarify.

When I set "max check attempts" to 1, warnings don't appear on the dashboard. However, if I set it to 2, they do appear.

Regards

Hi @redesgtt,

Which dashboard is this specifically? I seem to be unfamiliar with what you have shown us in your screenshot. It looks like a custom dashboard possibly? Which version of Nagios XI are you running?