DB connect error

[dmanem]

Hello,

We have used Nagios XI demo version and it expired few months ago. I stopped Nagios services after the demo period ended. we recently bought the license for Nagios XI and now I am trying to get to the GUI and I am getting this error - "DB Connect Error [nagiosxi]: Database connection failed". I restarted the services on the console and when I type "service postgresql restart", I get a failed response. Attached is the screenshot of the console.

Thank you,
Deepika Manem

[gshergill]

Hi Deepika Manem,

I'm just a nagios user so it might be best to wait for a reply from one of the moderators/devs (hope they don't mind me posting this), but I believe paying customers have their own support forum located at;

"http://support.nagios.com/forum/viewforum.php?f=3"

Good luck.

Kind Regards,

gshergill

[mguthrie]

Can you check the free space on the hard drive?

Code: Select all

df -h

[dmanem]

Hello,

The hard drive has no free space left. How do you want me to make more room on the hard drive? What can I delete?

I appreciate your help. As gshergill mentioned I could post at the Customer forum. Do you want to continue this thread on this forum or the customer forum? Please let me know.

Thank you,
Deepika Manem

[mguthrie]

If you can send me a PM with your customer ID I'll get your permissions added to the Customer forum.

As for freeing up hard drive space, I'd take a look at clearing some of the following files to clear some space. Don't delete anything you think you need, but these files can be large on some systems.

/var/spool/mail/root
/var/log/httpd/access_log*
/var/log/httpd/error_log.*

If you're using our VM, you'll want to look at the following document to allocate more hard drive space, but this will have to be done after some space is cleared.
http://assets.nagios.com/downloads/nagi ... M_Disk.pdf