NagiosXI is not notifying added users

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Nemokapi
Posts: 8
Joined: Tue Oct 09, 2012 11:47 am

NagiosXI is not notifying added users

Post by Nemokapi »

Ok. so I have setup all switches and routers via the Monitoring Wizard. After all was setup i am able to receive notification from NagiosXI. I have then added two new users with admin rights and they are not receiving any notifications. How to fix this?
I have tried to clone myself so they would get my setting also with no luck. i have also tried the following tutorial , again with no luck. http://assets.nagios.com/downloads/nagi ... ntacts.pdf
Please Help!

Thank you,
scottwilkerson
DevOps Engineer
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Re: NagiosXI is not notifying added users

Post by scottwilkerson »

You will need to add the new contacts to the monitoring configuration for the services.
Configure -> CCM -> Services -> Modify -> Alert Settings -> Contacts
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Nemokapi
Posts: 8
Joined: Tue Oct 09, 2012 11:47 am

Re: NagiosXI is not notifying added users

Post by Nemokapi »

I have about 830 services running. Do i have to go into each one and add user to them? Is there a better way to do it?

Thank you,
slansing
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Re: NagiosXI is not notifying added users

Post by slansing »

The Bulk Modifications tool in XI 2012 would be a great help in doing this. Located under the Core Config Manger.
Nemokapi
Posts: 8
Joined: Tue Oct 09, 2012 11:47 am

Re: NagiosXI is not notifying added users

Post by Nemokapi »

Yep. i just did that and it still not notifying the new users.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: NagiosXI is not notifying added users

Post by scottwilkerson »

Did these users login and set their notification preferences? And did you Apply configuration after making the changes?
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Nemokapi
Posts: 8
Joined: Tue Oct 09, 2012 11:47 am

Re: NagiosXI is not notifying added users

Post by Nemokapi »

Never mind. I've got it to work. went to ccm->contact then user-> modify-> alerting and there i had to set both hosts and services notification enabled to ON. it was set to skip. Way to much place in NagiosXI 2012 to set notifications. little bit confusing.
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