Couldn't upgrade to NagiosXI 2012

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Satyam
Posts: 63
Joined: Mon Oct 24, 2011 8:14 am

Couldn't upgrade to NagiosXI 2012

Post by Satyam »

Hi,

In my test set up which is running "Nagios XI 2011R3.1 Copyright © 2008-2012 Nagios Enterprises, LLC." , We have tried to upgrade to NagiosXI2012 Standard Edition to test the new functionalities and features provided in this major release, so that we can upgrade our production NagiosXI which is running "Nagios XI 2011R1.7 Copyright © 2008-2011 Nagios Enterprises, LLC." with active maintenance & support contract, but somehow it is showing no error and we believed it updated, until we checked the UI and we found the old UI with the old NagiosXI2011 version still running there.

As per the upgrade documents given in this forum, we have followed the same steps and downloaded "xi-2012r1.0.tar.gz" and run the ./upgrade

Any idea ????
Thanks,
Sattanathan.S
slansing
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Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: Couldn't upgrade to NagiosXI 2012

Post by slansing »

Have you logged off of the Nagios Web UI and logged back in to complete the upgrade? Can you also post the install log here.
Satyam
Posts: 63
Joined: Mon Oct 24, 2011 8:14 am

Re: Couldn't upgrade to NagiosXI 2012

Post by Satyam »

Hi,

I have attached the upgrade log here for your reference...
You do not have the required permissions to view the files attached to this post.
Thanks,
Sattanathan.S
scottwilkerson
DevOps Engineer
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Re: Couldn't upgrade to NagiosXI 2012

Post by scottwilkerson »

Is this system have a DNS server available? It appears the it cannot resolve DNS names
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Satyam
Posts: 63
Joined: Mon Oct 24, 2011 8:14 am

Re: Couldn't upgrade to NagiosXI 2012

Post by Satyam »

Hi Scott,

No this server is a test server and we don't have any dns for that server. Also we don't have any internet connectivity to that server, we have to upgrade via manually only.
Thanks,
Sattanathan.S
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lmiltchev
Bugs find me
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: Couldn't upgrade to NagiosXI 2012

Post by lmiltchev »

Internet access is required for installation and upgrades!
Please, read our documentation on the topic:
http://assets.nagios.com/downloads/nagi ... stallation
Be sure to check out our Knowledgebase for helpful articles and solutions!
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