Nagios and ServiceNow

Support forum for Nagios Core, Nagios Plugins, NCPA, NRPE, NSCA, NDOUtils and more. Engage with the community of users including those using the open source solutions.
Locked
kwoghir
Posts: 3
Joined: Wed Oct 17, 2012 10:24 am

Nagios and ServiceNow

Post by kwoghir »

Seen any instances where Nagios is used as a dashboard for ServiceNow?
slansing
Posts: 7698
Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: Nagios and ServiceNow

Post by slansing »

It looks like there are quite a few posts on the Service Now support site regarding this. One has a few good pointers you may want to follow if you are interested in this:

http://community.servicenow.com/forum/6918

I'm afraid I don't have any personal experience with Service Now but it appears people have integrated it with Nagios successfully.
User avatar
jsmurphy
Posts: 989
Joined: Wed Aug 18, 2010 9:46 pm

Re: Nagios and ServiceNow

Post by jsmurphy »

I'm working on a plugin that will handle this unfortunately it's still a couple of weeks from release... though I am working as fast as I can, expect to see something soon!

If you want to make your own in the mean time I cover the basics of service-now SOAP communication here: http://roshamboot.org/main/?p=140

Edit: I misread your original post and thought you were talking about raising tickets in service-now, how would you envision using Nagios as a dashboard for service-now? What metrics would you be tracking? Open tickets per team?
Locked