Nagvis Error

[dmanem]

Hello,

I am trying to upload some images to NagVis so I can design my own maps,etc but I keep getting this error
NagVisError:{"type":"error","message":"The file could not be uploaded (Error: 1: File is too large (PHP limit)).","title":"ERROR","reloadTime":null,"reloadUrl":null}
and so I tried compressing it and it gave the below error. so I thought compressed images do not upload properly so tried another image which is smaller and a png file but still got the below error.
NagVisError:{"type":"error","message":"The uploaded file is no image (png,jpg,gif) file or contains unwanted chars.","title":"ERROR","reloadTime":null,"reloadUrl":null}

Please let me know what the issue is.

Thank you

[lmiltchev]

Can you describe in details how exactly are you uploading the images in NagVis? What version of NagVis are you using?

I was not able to recreate the issue. I just uploaded 1024x768 pixels image to NagvVis (size=1.06 MB), following these steps:

1. Options->Manage Backgrounds
- Typed a name for the background under "Create background image"
- Browse->...->Upload under "Upload background image"

2. Options->Manage Maps
- Typed a map name
- Select your image from the "Background" drop-down menu under "Create map"
- Clicked on "Create Map.

Is this what you are trying to do, or you are doing something else?

[slansing]

Can you also tell us what version you are attempting this upload on? The Nagios XI version and the Nagvis version. Thank you!

[dmanem]

I am using NagiosXI version 2012R1.0 and Nagvis version 1.5.9.
Lmiltchev - I am trying to follow the same steps you mentioned below. I try step 1 and as soon as I try uploading an image, I get the errors mentioned before.

Thank you.

[lmiltchev]

Do you have any spaces in the name of the image file? If you do, try using a name with no spaces. Do you get the same error, when you click on the "Upload" button?

[dmanem]

Hi Lmiltchev,

Thanks, that worked.

[lmiltchev]

I'm glad I could help!