Apply configuration using GUI just hangs

[bdorairajan]

Hi Group, Installed the lastest version fo NagiosXI 2012 1.2. When I try to apply the configuraion from the url it just goes on and on as if it is in a loop. never finishes. Tried the option in the support form of editing the php.ini for memory values. But still did not help. But commandline apply of config works so it is only the gui one. So i check the httpd log and found the following error message in error.log
"[Fri Nov 16 17:42:00 2012] [error] [client 10.56.31.35] PHP Warning: simplexml_load_file() [<a href='function.simplexml-load-file'>function.simplexml-load-file</a>]: /usr/local/nagiosxi/tmp/http:__labs.nagios.com_feed.xml:1: parser error : Document is empty
in /usr/local/nagiosxi/html/includes/utils-rss.inc.php on line 19, referer: http://clnagd2/nagiosxi//includes/page- ... splash.php

[Fri Nov 16 17:42:00 2012] [error] [client 10.56.31.35] PHP Warning: simplexml_load_file() [<a href='function.simplexml-load-file'>function.simplexml-load-file</a>]: in /usr/local/nagiosxi/html/includes/utils-rss.inc.php on line 19, referer: http://clnagd2/nagiosxi//includes/page- ... splash.php"

Also in access.log , i can see continous entries every 1 second ,
"10.56.31.35 - - [16/Nov/2012:17:58:25 +1100] "GET /nagiosxi/ajaxhelper.php?cmd=getcommandstatus&opts=41&nsp=6b513ff4f0afe8f32bfbcfffdd0cf9eb HTTP/1.1" 200 175 "http://clnagd2/nagiosxi//includes/compo ... md=confirm" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; InfoPath.2; MS-RTC LM 8)"
127.0.0.1 - - [16/Nov/2012:17:58:25 +1100] "POST /nagiosxi/backend/ HTTP/1.1" 200 665 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"

Any idea how to resolve this.

Regards,
Balaji

[scottwilkerson]

This is likely a php max_execution_time error, we have a fix outlined here
http://support.nagios.com/wiki/index.ph ... _Completes

[bdorairajan]

Hi Scott,

Thankyou for the reply . I have already tried that option but still it runs without any results...

Regards,
Balaji

[scottwilkerson]

Is crond running

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service crond status

[nagiostest]

Service crond status
crond is running

[scottwilkerson]

Please run the following and post the results

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tail -n 40 /var/log/cron

[nagiostest]

Please run the following and post the results

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tail -n 40 /var/log/cron

[scottwilkerson]

Ok, this looks normal, can I have you run the following from the console and then while it is running Apply Configuration in the Web UI

Code: Select all

cd /tmp
tail -f /usr/local/nagiosxi/var/cmdsubsys.log &> cmd.txt

Then attach cmd.txt to your next post